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Refund Policy of ANSS
At ANSS, we strive to provide transparent and user-friendly services to our valued users. Our refund policy is designed to ensure fairness and clarity in all transactions. Here's an overview of our refund policy, which we affectionately call the "Elephant Policy":
1. Transaction Failure Refund:
In the rare event of a transaction failure, where the payment does not go through successfully, the user will receive an automatic refund as per the guidelines set by the Reserve Bank of India (RBI). We adhere strictly to RBI regulations to ensure prompt and hassle-free refunds in such cases.
2. No Refunds After Enrollment:
Once a user enrolls in a course or completes payment for a mock test, refunds are not provided. This policy is in place to maintain the integrity of our services and ensure that users receive the full benefit of their investment in our resources.
3. Demo Mock Tests and Free PDFs:
To help users make informed decisions before making a purchase, we offer free demo mock tests and PDFs. These resources allow users to experience the quality of our mock tests, familiarize themselves with the test environment, and assess the question quality. We believe that providing access to these demo materials empowers users to make confident choices about their educational journey with ANSS.
4. Transparent Pricing:
Our pricing structure is straightforward and transparent. We charge a nominal fee of 100 rupees for each monthly mock test, with no additional or hidden charges. Users can make payments securely online, knowing exactly what they are paying for without any surprises.
5. Continuous Improvement:
At ANSS, we are committed to continuously improving our services and resources to better serve our users. We welcome feedback and suggestions from our users to help us enhance their learning experience and address any concerns they may have.
By adhering to these principles outlined in our Elephant Policy, we aim to maintain trust and satisfaction among our users while providing them with valuable and effective preparation resources for their NET SET examinations.
