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Thank you for choosing ANSS for your exam preparation needs. Here's everything you need to know about our shipping and delivery policy:
1. Receipt Delivery:
Upon purchasing a subscription for your chosen months or days, a receipt will be automatically delivered to the email address provided during registration and payment. The receipt will contain details such as the purchasing date, transaction ID, and subscription details. We advise students to store this receipt for future reference.
2. Password Activation & Delivery:
After you choose your subscription plan and successfully complete the registration, please allow a short period for account activation.
Usually, it may take up to 24 hours to activate your account for accessing mock tests. During festive seasons or peak times, this process may take slightly longer.
Once your account is activated, we will send your password, welcome message, and activation confirmation directly to your registered WhatsApp number.
You can also check the activation status yourself — simply visit our official website or app, and enter your registered phone number in the “Exam Login” section.
- If your account has been activated, you will be able to log in successfully.
- If not, please wait a little longer until your activation is completed.
After activation, you will have full access to all mock test features, including live tests, reattempt mode, solutions, and ranking features.
4. Payment Issues:
If you encounter any issues regarding payment, we urge you to contact us immediately for assistance. You can find more information about our refund policy and cancellation process in the "Refund and Cancellation" section.
At ANSS, we strive to provide a seamless and efficient experience for our users. If you have any further questions or concerns about our shipping and delivery policy, please don't hesitate to reach out to us. Your success is our priority.
